with Negative Feelings.
Foreword
Dr. Baute has effectively addressed the Achilles-heel in many otherwise well-run teams and organizations: the inability for people to provide negative feedback to peers, subordinates, and most importantly, their supervisors and managers. In this concise, well-written volume, Dr. Baute shares his techniques and strategies for overcoming reluctance to provide negative feedback and empowers everyone to overcome their fears.
In addition to an interesting storyline, the book offers many examples from real situations to encourage readers and provides solid, time-tested tactics for improving the problem situations they find themselves in.
Readers will also find support in reading the many stories offered. They will immediately identify with the situations and realize they "are not the only ones facing the situation."
This book will enhance the reader's ability to confront problems in a positive way and pave the way to a more productive, positive work environment. As such, the book will be helpful whether it is read as a "stand alone" or as a text for a college course on giving feedback or solving conflict. If everyone read this book, our workplaces would be filled with happier, more productive employees.
I highly recommend this volume for all employees, whether you are a supervisor, manager, employee, or sole-owner. Everyone stands to gain from it!
Michael M. Harris, Ph.D.
VP, Litigation Support Services, EASI-Consult www.easiconsult.com
and Professor of Management, University of Missoui